1. How should I use my Emerilware™ cookware?
If you have never cooked with Emerilware™ before, you may be surprised by how efficient it is. Start using your Emerilware™ on a low flame for all applications except boiling. Because our cookware is built to hold heat and distribute it well, you will find that low temperatures using Emerilware™ are comparable to medium to medium-high settings using other cookware brands.
When preparing to sauté or fry, preheat your cookware a minute or two on a low setting. Test the heat by adding just a couple of water droplets into the pan. If the sizzle disappears, your pan is ready. (If it is too hot, remove from the burner for a couple of minutes.) Pour 2-3 teaspoons of cold oil in your preheated pan - or enough to cover the bottom of the cooking surface. This helps to form a natural barrier that prevents food from sticking. Now add your food. There should be a sizzling sound when your food touches the preheated pan, indicating that the browning or searing process has begun. Medium to low heat is all you will need.
Often, after cooking, there are browned bits left on the pan. These are delicious when incorporated into a sauce-easily made by adding stock, wine, water or any combination of these, and simmering to reduce and concentrate the flavors.
2. How do you prevent sticking?
A preheated pan and lower flames are the key to stick-free stainless steel cooking. Preheat your pan on low or medium heat for one to two minutes. Test the heat by adding just a couple of water droplets into the pan. If the sizzle disappears, your pan is ready. (If it is too hot, remove from the burner for a couple of minutes.) Pour 2 - 3 teaspoons of cold oil in your preheated pan - or enough to cover the bottom of the cooking surface. Add your food, making sure that there is an even sizzling sound when your food touches the pan. This indicates that your food is cooking on contact and creating a natural barrier to prevent sticking. Allow your food to cook without disturbing it until the correct doneness is achieved. The natural sugars in your food caramelize on the cooked surface, developing great flavors and lifting your food off of the cooking surface naturally. If the sound your food makes on initial contact with the pan is more of a crackle than a sizzle, your heat is too high and sticking may occur. Emerilware™ recommends low to medium heat for frying, braising, sautéing and simmering because Emeriwlare™ is crafted to hold heat.
3. Do the handles get hot?
The long handles are cast stainless steel, which poorly conducts or distributes heat. The shape of the handle and the stainless steel rivets also contribute to a safe grip and to keeping the handle cooler on top of the stove. In the oven or broiler, the handles will get hot, so keep potholders handy. (Loop handles, even on the stovetop, will get hot).
Tip: When you have removed a piece of cookware from the oven, remind yourself that the handle is hot by draping a dish towel over the handle.
4. Is Emerilware™ oven-safe?
- The stainless steel cooking vessels are oven-safe up to 550 degrees, and are broiler-safe. However, stainless steel cooking vessels with nonstick coating are oven-safe up to 450 degrees but should not be used under the broiler.
- The hard-anodized cooking vessels are oven-safe up to 450 degrees, but should not be used under the broiler.
- Glass lids are oven-safe up to 350 degrees but are not broiler-safe.
- The cast-iron collection is oven-safe up to 550-600 degrees as well as broiler-safe.
5. How do I clean my Emerilware™ cookware?
For daily cleaning, warm, soapy water is sufficient. Clean your Emerilware™ thoroughly after each use. Food films left on the pan may cause discoloration and sticking.
To get rid of stuck-on food or discoloration, and stains from using too high of a heat, we recommend cleaning your Emerilware™ with a product called Bar Keeper's Friend.
To use the Bar Keeper's Friend, simply use a soft cloth or sponge and water and make into a soupy paste. This can be used on the interior, as well as the exterior of your Emerilware™.
If your water has high iron content, you may notice a rusty discoloration. Use Bar Keeper's Friend to remove this.
6. Is Emerilware™ dishwasher-safe?
- The stainless steel product line as well as the lids are dishwasher-safe.
- The hard-enamel collection is dishwasher-safe.
- The hard-anodized collection and nonstick fry pans are not dishwasher-safe.
- The cast iron collection is not dishwasher-safe.
7.Do I need to use wood or nylon utensils?
You can cook on all of our stainless steel conventional cookware and cast iron cookware with metal, plastic or wood utensils.
If you are using a nonstick pan (hard-anodized, or stainless steel fry pans with non-stick coating), however, we recommend using wood or plastic.
8. How is the encapsulated bottom of the Emerilware™ stainless collection made? Where is the aluminum situated? Is there any chance of contact with foods?
The aluminum disk in the Emerilware™ stainless steel product line is encapsulated in stainless steel.
The stainless steel cooking surface provides an impervious barrier to aluminum thus preventing contact between foods being cooked within the vessel and the aluminum disk.
The copper disk spans the entire underside of each vessel.
The combination of both copper and aluminum delivers very responsive heat variance when cooking. Copper is one of the most heat responsive metals available for cooking. Copper heats up and cools down very quickly. Aluminum is also very quick to react to the heat source but also retains heat long after the heat source has been shut off. This is ideal for keeping your food warm.
9.On which kind of stoves can I use my Emerilware™ ?
Both the Stainless Steel and Hard Anodized nonstick product lines are well-suited for use on gas stoves, as well as electric coil and glass smooth top type stoves.
The Cast Iron collection should be used with care on smoothtop ranges as it may scratch the surface. The Cast Iron collection can be used on an induction cooktop as well except for the reversible grill/griddles.
10. My nonstick pan is chipping, peeling, etc. What can I do?
Peeling nonstick is sometimes from placing cookware with the nonstick in the dishwasher. The chipping of the nonstick interior may occur because of cutting and use of a metal utensil on the surface. Any of these procedures will void the warranty. Almost all nonstick problems are related to a buildup of visible and/or invisible layer of cooking residue on the nonstick surface. We recommend cleaning the nonstick with a paste made of equal parts baking soda and water. Rub in a circular motion with a non-metallic scrubbing/cleaning pad recommended as being safe for use on nonstick surfaces, or perhaps a soft brush such as a vegetable brush. Then rinse well with water. If the baking soda mixture starts turning brown, you are on the right track. Rinse well with cool water and dry.
11.Is nonstick safe?
Emerilware™ Nonstick Cookware is a great product for cooking sticky foods like eggs, potatoes, or rice, and for those individuals who want to avoid using additional fat or oil. Emerilware™s nonstick surfaces do not have harmful PFOA gases. The quality of our cookware eliminates hot spots that can damage nonstick and cause the surface to burn and flake off.
To prevent damaging the surfaces of your nonstick pans, always cook on a low or low-medium heat. This is a good habit for anyone who wants to avoid sticking food. Also:
- Never use a nonstick pan under a broiler.
- Never leave any pan unattended on top of the stove or in the oven.
- Do not use metal utensils.
- Do not use abrasive cleaners or metallic scrubbing pads or brushes.
- Do not use aerosol spray oils on your nonstick cookware. The tiny droplets hide in the surface and create a build up.
- Do not put your nonstick cookware in the dishwasher because high heat and harsh detergents will corrode and dry out the surface.
The fact remains that when used responsibly, nonstick cookware poses no threat to people or animals and can be a useful component to a healthy and well-balanced diet.
12. What is the Emerilware™ warranty?
"From date of purchase, All-Clad guarantees to repair or replace any item found defective in material, construction or workmanship under normal use and following care instructions. This excludes damage from misuse or abuse. Minor imperfections and slight color variations are normal."
Online registration is available on the Product Registration page.
13.How do I return my cookware on warranty?
We would be happy to provide a warranty evaluation for replacement. Follow this procedure to return the item for examination as follows:
- First, please contact us for an RA # (Return Authorization number) to be able to send your product back; you can e-mail us at email@example.com or call us at 1-800-255-2523 to get your number.
- Once you receive your number, please write a brief note that explains the problem that you are experiencing with the item(s). Include in the note your name, return address, and please mention your RA #. Package the note and the item together and return them to:
Emerilware Consumer Returns
2121 Eden Road
Millville, NJ 08332
14.What would void my warranty?
- If your Emerilware™ is used on high heat for an extended period of time.
- If your Emerilware™ is left empty on a heated burner for an extended period of time, the metals may separate and cause extreme damage to your Emerilware.
- If your Emerilware™ hard-anodized, cast-iron or nonstick pieces are used in the dishwasher.
- If metal utensils are used on the nonstick cooking surface.
- The use of scouring pads, steel wool, abrasive cleansers, bleach and/or oven cleaners will void your warranty.
- Salt usage may cause pitting to the stainless steel interior. To avoid salt damage, do not add salt to your food until the liquid begins to boil. The salt pitting will not interfere with the cooking aspect of the pan, only the beauty of it.
15. What is the difference between All-Clad and Emerilware™ ?
All-Clad cookware is mainly made in Canonsburg, Pennsylvania. All-Clad offers the best in professional cookware and utensils, for an ultimate cooking experience.
Emerilware™ is the result of the successful collaboration between All-Clad and Chef Emeril Lagasse, and offers high-quality authentic cookware.
All Emerilware™ products are made to the high All-Clad quality standards and withstand Emeril's test kitchen trials.
Emerilware™ is made in China.
16.Where can I buy Emerilware™ ?
Please refer to the Where To Buy section of this website to find a retailer.